“This was a bit of a whirlwind 3 days; I don’t think it will sink in that we’ve actually bought the house until tonight or tomorrow at the earliest. But, on behalf of both of us, I would like to thank you for all your hard work, candour, insight, positive vibes and (as it may have sealed the deal last night) – politeness and courtesy towards the sellers and their agent!
Here are some things that stood out in my mind:
- Your no pressure sales approach. Prospect Matches come every morning, then you would specifically select the ones you thought were good matches, sending them a second time with your input showed that you were still devoting your time to finding properties for us and bringing them to our attention, not just leaving us to do all the filtering. You were clearly still working for your clients – not just letting the Prospect Match narrow down potential dwellings and do the work for you – which I am sure many agents do. And there were no frantic phone calls pressuring us to go see a certain property.
- Going through each house with us looking for ‘tell tale’ signs of termites, faulty wiring, zoning infractions, subway noise, age and condition of roof, furnaces, water heaters, and checking for grounded outlets with your snappy tool – showed that you had our best interest at heart, and were very experienced and knowledgeable. Keys to building trust.
- Suggesting possible cosmetic changes or renovation alternatives (with estimated costs) opened our eyes and made us more conducive to accepting houses we would have dismissed otherwise for not meeting our immediate standards.
- After viewing our second house (the one with no railings on any staircases), one of us had indicated that there were too many things we didn’t like about the house, you said ‘Yeah, this isn’t a good house for you’. That showed that you weren’t looking for the quick sale/commission.
- And having stories about pseudo trans-gender serial killers that are in denial of their own mental health is a great way to ease the tension of a 2.5hr bidding war. Granted not everyone will have your colourful background to draw upon for material, but knowing that there is a time when changing the subject away from real estate is necessary and at times, essential.”
- Brendan & Fiona
“When it comes to finding someone the right place, Stuart always has his client’s best interest at heart. It’s hard to imagine an agent who works as hard as him. His energy is boundless, and thankfully, so is his patience. He will do whatever it takes to make you happy and make sure the home you choose is right for you. Most importantly, he’s honest. He will always steer you away from a bad purchase, and will never push you into one that isn’t right for you, just for the sake of time or a commission.”
- Kisha & Ali
“Hey Stuart,
Surprisingly I slept very well last night. Maybe it was the relief of having finally found a place that put my mind at ease.
Thanks again for all of your help and advice throughout my search. Your patience has also been appreciated as I know I’ve had a thousand different questions about the various processes involved with buying a property.”
- Mark
“Hey Stuart,
You are truly amazing at what you do! Thank you so much!”
- Nancy
“Stuart was very professional, patient and experienced. He found us our dream home that was only on the market for a few days. He was quick to act on the listing and got the offer to the seller very quickly. I am very happy with the services provided by Stuart and think he might be the best agent in the city. I also referred my friend to him and again he did a great job to find them a beautiful loft.
Thank you Stuart for all your amazing work and we look forward to working with you in the future.”
- Byron & Amber
“Thanks for everything Stuart! I couldn’t imagine losing my home purchasing virginity to another realtor! how’s that for a classy endorsement?”
- Kristen
“Dear Stuart,
May I take this opportunity to thank you for your efforts that helped to make our recent transaction a success.
It is gratifying to work with someone who is so dedicated to doing a good job in a timely manner. I am looking forward to our next opportunity to work together.”
- Colleague
